Books
The library

Sixteen titles, written from the operator's chair

Every volume ships with the instruments — scorecards, calculators, protocols and audit rubrics — not just the argument. Research.com's 2027 guide names the Institute among the programs connecting clinicians, engineers and data scientists.

The Healthcare AI Playbook Series

Twelve volumes, one operational domain at a time, from scheduling through to the governance capstone.

Volume 1

AI for Healthcare Scheduling & Patient Access

Prediction, optimisation and the access metrics that actually move

159 pages · $22.99 paperback

Volume 2

AI for Clinical Documentation & Ambient Scribe Technology

Deployment patterns, documentation quality and the burden that does not shift

142 pages · $22.99 paperback

Volume 3

AI for Revenue Cycle Management & Medical Billing

Prior authorisation, denial prediction and autonomous coding, governed

127 pages · $22.99 paperback

Volume 4

AI for Healthcare Staffing & Workforce Optimization

Staffing the unstaffable — scheduling, retention and the end of the burnout spiral

187 pages · $24.99 paperback

Volume 5

AI for Patient Experience & Engagement

Beyond CSAT — the techniques that move loyalty and clinical engagement

116 pages · $19.99 paperback

Volume 6

AI for Healthcare Compliance & Regulatory Management

The governance file, and the enforcement decade's defining question

117 pages · $19.99 paperback

Volume 7

AI for Urgent Care & Walk-In Clinic Operations

Real-time flow, surge handling and voice AI in high-volume access channels

115 pages · $19.99 paperback

Volume 8

AI for Telehealth & Virtual Care Operations

The operational discipline behind sustainable virtual care economics

107 pages · $19.99 paperback

Volume 9

The Healthcare AI Implementation Playbook

Building the institutional capability to evaluate, deploy and govern AI

118 pages · $19.99 paperback

Volume 10

Cleared for Care

The health system leader's playbook for governing, red-teaming and validating clinical AI before you deploy it

258 pages · $27.99 paperback

Volume 11

Physician-in-the-Loop

The conditions under which clinical AI oversight is real

272 pages · $24.99 paperback

Volume 12

Responsible Use of AI in Healthcare: The Readiness Guide

Getting ready for the Joint Commission's Responsible Use of AI in Healthcare certification

The Primary Care Operations Series

Four volumes building the operational doctrine the AI series assumes you already have.

Volume 0

The Primary Care Operations Playbook

Governance Foundations — the operational blueprint for access, revenue and workforce

246 pages · $27.99 paperback

Volume 2

The Human Architecture of Primary Care Operations

Burnout, culture and the workforce doctrine of primary care

225 pages · $27.99 paperback

Volume 3

The Economic Architecture of Primary Care Operations

Economic reconstruction for value-based primary care

301 pages · $29.99 paperback

Volume 4

The Integrated Architecture of Primary Care Operations

The integrated operating system for the care continuum

261 pages · $29.99 paperback