AI for Healthcare Scheduling & Patient Access
Prediction, optimisation and the access metrics that actually move
What readers say
Excerpts from customer reviews on the book's Amazon listing, reproduced with attribution.
“As someone who works in digital health I had long known the appointment scheduling was not easy… but boy does this book spell out how complex of a problem this is. And the author explains the solutions - today's and tomorrow's - in enjoyable detail.”
“This book reshaped the way I look at scheduling and access. An eye opener that tackled one of the problems at the heart of healthcare.”
“What sets this book apart is how approachable it is—you don't need to be deeply technical to understand and apply the concepts.”
“I appreciated that the book doesn't oversell AI, but instead focuses on what actually needs to be in place for scheduling technology to work.”
“Very to the point. I like that it's built like a pocket guide rather than an exhaustive manual.”
What this book is
Prediction, optimisation and the access metrics that actually move.
Access leaders, ambulatory COOs and the operations teams who own the schedule.
Who it is for
Access leaders, ambulatory COOs and the operations teams who own the schedule.
The frameworks it introduces
- Access metrics dashboard
- Seven-dimension vendor evaluation
What ships with it
The companion toolkit turns the frameworks into working instruments — spreadsheets with live formulas, protocols you can put a name against, and audit rubrics that survive a committee.
Print specification
159 pages, 6 × 9 in paperback. Spine 0.3581 in.
Published under the Healthcare AI Institute editorial standard.
Written and reviewed against the standard by a physician-executive whose career spans three national healthcare systems. Last reviewed on 2026-07-30.
Written from operational experience across three national healthcare systems. Every quantitative claim carries a dated source; case studies are labelled composites.
The Institute accepts no vendor sponsorship, holds no vendor equity and takes no referral fees.